Another Samsung Galaxy S25+ caught fire while charging, but Samsung claims it’s not their or the phone’s fault. All of this happened in Qingdao, China. The phone was purchased from LG Uplus, a Korean carrier, two years ago before this happened.
Another Galaxy S25+ caught fire, but Samsung claims negligence
The incident occurred on the night of July 31. A woman who was using the phone connected it to a charger before going to sleep. A sudden loud pop caught her attention, and smoke started coming from the device.
Smoke woke her up completely, though she quickly managed to put out the fire. Needless to say, this could have gone much worse if not for a quick reaction. The fire could have gotten out of control while she was sleeping.
With that being said, the owner reported what happened to Samsung on August 1. The phone was bought in Korea, and after some back and forth with Samsung in China, the phone was sent to Korea through an acquaintance.
Samsung offered an explanation for the fire, claiming it wasn’t the phone’s fault
Samsung’s Nowon Service Center inspected the device. On August 12, Samsung provided an answer. The company said that the phone had been dropped, which damaged the battery. That caused the fire.
The company further explained that the battery developed a hole and caught fire when the phone was being charged. Therefore, Samsung concluded that the fire was caused by customer negligence and decided not to provide compensation for the incident.
The owner wants clear evidence showing what happened. He claims that Samsung refused to provide those documents and says that the broken back glass could have been caused by the battery fire rather than a drop.
This is not the first such incident that was reported. It doesn’t seem to be a widespread issue at all, but several such reports regarding the Galaxy S25 series did pop up over time. The Galaxy S25+ was mentioned in October, then again in January 2026, and an incident with the Galaxy S25 FE followed in May 2026.
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