It wasn’t too long ago that we were reporting on many companies laying off workers to either invest more heavily in AI or replace them with AI. Now, many of these companies are starting to regret that move.
This includes Ford, which is one of the latest companies to change their mind. The automaker is reportedly re-employing hundreds of experienced human engineers to work on quality issues automated systems cannot address.
Charles Poon, Ford’s vice president of vehicle hardware engineering, said: “Artificial intelligence is a fantastic tool, but it’s only as good as the information you use to train it.”
Ford isn’t the only one reversing course here; the Commonwealth Bank of Australia and IBM are also on the list. It seems as though many of these companies pulled the trigger too quickly, instead of testing to see if AI could indeed replace these employees. Which, they quickly found out, it can’t. At least not yet.
IBM was able to use AI to replace HR, which was able to handle around 94% of routine requests, but it was unable to meet the other 6%, which included some ethical dilemmas.
The Android Headlines Take
While it might sound cool to be able to replace your employees with AI, because it’s cheaper, they don’t want off days, raises, or healthcare, it’s just not feasible for everything right now. Sure, AI can handle a lot of mundane tasks, but what happens in 5 years when all of those entry-level positions aren’t being filled because you replaced them with AI?
The important thing to remember here is that the AI is only as good as what you train it on. AI is always learning, and you need someone or a group of people to do that. Which is why AI won’t be replacing as many jobs as people fear. At least not anytime soon.
The post Turns Out AI Couldn’t Replace All Those Workers After All appeared first on Android Headlines.
