TL;DR
- OpenAI reports an ongoing service outage across its product offerings.
- The problems are under active investigation, but the outage continues.
Update, April 20, 2026 (12:51 PM ET): OpenAI reports that it has implemented a fix and is monitoring to see if it holds.
Original article, April 20, 2026 (11:44 AM ET): Planned on getting a head start on the week by firing up ChatGPT and using its AI tools to solve a few problems? Well, we hope you had a backup solution planned, as OpenAI shares word of an ongoing service outage.