If you’ve ever hired a car, it was likely pretty easy to adapt to because of the ergonomic understanding that’s been developed over the past century. You know where the main controls are and where to look or feel. The over-proliferation of touchscreens and transitioning physical controls to a digital space has ruined that and become the number one complaint factor for new-car owners and users alike. But after years of complaining, seemingly with no recognition from automakers, the tide is turning. Now, Mercedes-Benz, one of the worst culprits, is admitting it made a huge mistake.
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