Apple has confirmed that it is permanently shutting down its Support Community on November 20th. The Cuppertino tech giant posted a message about this update on the community page, as spotted by MacRumors. However, Apple hasn’t explicitly explained the reason behind this change yet, offering only a vague response.
Apple is permanently shutting down its Support Community
Support Community is Apple’s official discussion forum. It lets users from across the world ask questions and solve issues related to iPhones, iPads, Macs, Apple Watches, and other Apple products. Though the support website is still up, users can no longer post anything, including replies. This means the troubleshooting steps and other useful material from over the years remain accessible for users, but in a read-only state. At least for now.
“The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state. You can continue to find trusted guidance and support on the official Apple Support site. We want to thank the community members who have contributed their time and expertise to help others with their Apple products,” reads the message on the Support Community.
Read-only state
As a refresher, the Support Community debuted as Apple Tech Exchange way back in 1998. In 2000, it was renamed to Apple Discussions. Another name change followed in 2011, when it became Apple Support Communities. It also introduced features like reputation badges and member rankings. Eleven years later, Apple switched to the name we know today.
Apple told MacRumors that it decided to shut down the Support Community “after a careful evaluation of strategy and customer needs.” It seems the forum may have simply outlived its usefulness, as users now have plenty of other online places where they can seek help from other users.
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