How Much Is That Doggy In The Window – Is This the End of Buying Pets from Pet Stores?

In a move that was a surprise to many, and a rude shock to others, members of the Valdosta City Council, Georgia, voted unanimously to ban pet retail sales as part of a city ordinance at a recent meeting; a move that Petland owners Ben and Geoff Hoofnagle are none too impressed with.

For some, it may seem like a natural progression following the passing of Georgia House Bill 331, which, earlier this year, made the selling of cats, dogs, and rabbits in outdoor stalls like markets and roadside stands illegal. Perhaps pet stores initially saw this as a positive step towards boosting their retail sales, but it seems that those within Valdosta’s city limits might be in for a rude shock.

Following the announcement of a pet retail ban at the November 6 city council meeting, the Hoofnagles issued a statement (see below) expressing their disappointment and frustration at this surprise change in city ordinances. Which is understandable, given that they just opened a brand new store in Valdosta in October this year. According to the Hoofnagles, the pet sales ban could have a detrimental impact on the two years and hundreds of thousands of dollars invested into developing and opening the independently owned and operated franchise in accordance with Valdosta city planning approval.

They claim that Petland prioritizes animal welfare, health, and safety, using only USDA-licensed breeders to source the animals they sell. However, what does that really mean?

two puppies in a cage puppy mill — Image Credit: khlungcenter, Shutterstock

The Problem With Pet Store Puppies

Valdosta might be the latest city to ban the retail sale of pets, but they are not the first. In December 2024, New York introduced the “Puppy Mill Pipeline Law” aimed at shutting down puppy mills, joining California, Colorado, Maine, Maryland, New York, Illinois, Oregon, Washington, and Vermont, as well as hundreds of US cities that have banned the sale of puppies, kittens, and rabbits in retail stores.

Why?

Bringing a pet into your home should not be taken lightly. It should be a lengthy process of consideration and thought, not the result of an impulse buy.

When you buy a puppy or kitten directly from a breeder, you have the opportunity to see where they were raised, meet the mother (and sometimes the father), ask questions, and get a good feel for the health and welfare of the animal you are purchasing and where it comes from.

When you buy a puppy or kitten from a pet store, you might be able to view some paperwork, health certificates, and a USDA breeder licence, but how much does that really tell you? According to ASPCA reports, the requirements for becoming a licensed breeder do little to improve the welfare of the dogs being used to churn out the millions of puppies that are funnelled into pet stores every year. The puppy in the pet store window might be fattened, fluffed, and full of energy, but that is often a far cry from how they were born and raised.

Sadly, the moment selling puppies became a business, profitability became the top priority for many disreputable breeders, with “puppy mills” springing up all over the country. Effectively ‘factory farming’ for pets, these puppy production businesses have been known to keep dogs in squalor, providing the bare minimum to keep them producing puppies that would be taken to pet shops and sold to unwary dog lovers. Fortunately, as people become more aware of this horrendous practice, we are finally seeing a change.

Puppy Mill Dog Cage — Image Credit: KITSANANAN, Shutterstock

Be Part of the Change

Although the changing laws will no doubt be quite a blow to pet stores that have been enjoying the benefits of being the puppy sales middleman, it’s important to focus on the positive outcomes of banning pet retail sales. When puppy mill traders can no longer sell their wares, they will cease to exist, and we should all want to be part of that movement and the best way to do that is to only support pet stores that do not sell puppies and kittens.

When looking to buy a puppy, always do plenty of research first, and only buy from a reputable breeder, and ensure that they are happy to have you visit their home and see where the mother and puppies live.
Don’t buy from pet stores, markets, or anywhere that doesn’t feel right. You might feel like you’re ‘rescuing’ a puppy from an unfortunate situation, but you may be inadvertently financing a puppy mill.
Adopt from an animal shelter. You can find dogs and puppies of all ages, breeds, and sizes at animal shelters, and the adoption fee goes towards the care and rescue of dogs in need, not into the pockets of unscrupulous puppy farmers.

Hopefully, it won’t be too long before the United States joins countries like the UK and much of the European Union in having a complete ban on the sale of puppies and kittens in pet stores. After all, shops should be for ‘things’, not family members.

Official Statement from Petland Valdosta

“We are deeply disappointed by last night’s city council action. After nearly two years of planning, permitting, and investment, we opened Petland Valdosta just last month in full compliance with all city regulations and requirements. We followed every rule, obtained every necessary license, and contributed significantly to Valdosta’s economy and community.

Last night, without notice to our business, without public comment, and without any opportunity for impacted parties like us to be heard, Council surreptitiously added retail pet sale ban language to an existing agenda item about responsible dog ownership policy. This ordinance was passed unanimously with no public process whatsoever.

This action raises serious legal and procedural concerns. The City’s own Rules of Conduct require public notice, opportunity for public comment, and due process. None of this occurred. Additionally, Georgia’s Attorney General issued a formal opinion in 2019—just six years ago—concluding that retail pet sale bans are preempted by state law and conflict with Georgia’s Animal Protection Act. That legal analysis has not changed.

We have tremendous respect for animal welfare, and Petland has been a leader in responsible pet ownership for nearly 60 years. Petland sources all puppies from USDA-licensed breeders, maintains rigorous health and safety standards, and provides expert guidance to every family we serve. We’re also proud of our community programs, including our Adopt-A-Pet initiative that has helped over 350,000 animals find homes.

We are exploring all available legal options to protect our business and the hundreds of thousands of dollars we’ve invested. We are committed to working with city leadership—if they’ll engage with us—to find a path forward that respects both our business and the community’s values.

We believe Valdosta’s citizens deserve a fair process and the opportunity to make informed decisions about their local businesses.”

Ben & Geoff Hoofnagle, Nov. 7, 2025

Feature Image Credit: Veja, Shutterstock