- Home Up users may be unable to back up their settings if they have set custom folder label colors.
- Samsung is working on a fix and will roll it out in a future software update.
- For now, users can revert folder label colors to their default settings and create backups.
As feature-packed as Samsung’s One UI already is, you can use Good Lock modules to get even more customization options for your phone. Modules like Home Up offer deep home screen customization, and you can even back up your settings and restore them later. However, there appears to be an issue with Home Up’s backup option that prevents users from restoring their settings. If you’re facing a similar issue on your Galaxy phone, you can rest easy knowing Samsung is already working on a fix.
According to a post on the Samsung Community forums, the Home Up module’s backup feature doesn’t work properly if you’ve selected custom colors for folder labels. A Samsung Community moderator shared this information after a user reported that Home Up keeps deleting their backup file and telling them it’s “broken.”
