The latest results of the annual JD Power Technology Experience Index (TXI) are out, and American brands sit at both the very top and the very bottom of the list. While the Cadillac Escalade and its siblings are currently outperforming the entire industry by a landslide when it comes to technological user experience, fellow American manufacturer Ram is this year’s lowest‑scoring brand, taking last place on the annual “who’s who” of automotive innovations and tech that owners find most rewarding.
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